FAQs

General Counseling Questions

Q. Where are you located?

A. We are located at 945 Shasta St #100, Yuba City, CA, and 2554 Millcreek Dr, Sacramento, CA, providing a convenient and comfortable environment for in-person sessions. For those who prefer virtual therapy, sessions are available online from the comfort of your home.

Q. How do I know if I need therapy/counseling?

A. If you're experiencing persistent negative emotions, struggling with daily tasks, or noticing a decline in your overall well-being, it might be a good time to consider talking to someone. Signs like feeling overwhelmed, having trouble sleeping or eating, experiencing persistent sadness or anxiety, or struggling in relationships can all indicate a need for professional support.

Q. What is the difference between therapy and counseling?

A. While the terms are often used interchangeably, counseling typically focuses on short-term, solution-based support for specific issues, whereas therapy may involve deeper, long-term exploration of emotional and psychological patterns.

Q. What is Therapy/Counseling and how can it help me?

A. Therapy, also known as psychotherapy or talk therapy, is a process of working with a trained professional to improve mental and emotional well-being. It involves regular meetings where you can explore your thoughts, feelings, and behaviors, and learn coping mechanisms to manage challenges and improve your overall quality of life. Therapy can help with a wide range of issues, from managing specific mental health conditions to navigating life's difficulties and fostering personal growth.

Q. What types of therapy do you provide?

A. We offer a variety of therapy services, including individual, couples, family, and group counseling. Our specialties include cognitive-behavioral therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), mindfulness-based therapy, trauma-focused therapy, as well as specialized support for anxiety, depression, trauma, grief, career concerns, and more. For detailed service descriptions, please visit the, Services, section on our website.

Q. Can I request a certain therapist?

A. Yes! If you have a preferred therapist on our team, please let us know when scheduling your appointment. We will do our best to accommodate your request, depending on their availability.

Q. What if I need to cancel an appointment?

A. If you need to cancel or reschedule your appointment, we ask for a 24-hour notice to avoid a cancellation fee. You can cancel or reschedule by calling 530-799-8893. In case of emergencies, please contact us as soon as possible.

About the Counseling Process

Q. What can I expect in my first counseling session?

A.Your first session will involve discussing your concerns, goals, and background. The counselor will explain confidentiality, answer questions, and work with you to create a plan.

Q. How long does each session last?

A. Sessions typically last 50-60 minutes, though some specialized services (e.g., couples therapy) may run longer.

Q.How many sessions will I need?

A. This varies based on your needs—some clients benefit from short-term counseling (6-12 sessions), while others prefer ongoing support. Your counselor will discuss recommendations with you.

Q. Is everything I say in counseling confidential?

A. Yes, with a few legal exceptions (e.g., risk of harm to self/others, abuse, or court orders). Your counselor will explain confidentiality in detail during your first session.

Logistics & Practical Concerns

Q. Do you offer in-person, online, or phone counseling?

A.We provide in-person and video sessions for flexibility and accessibility. What are your fees, and do you accept insurance? Our fees vary by service type. We accept multiple insurance plans and cash.

Q. How do I schedule an appointment?

A.To schedule an appointment, call us at 530-799-8893.

Q.What is your cancellation policy?

A. We require 24-hour notice for cancellations to avoid a fee, except in emergencies.

Q. What are the qualifications of your counselors?

A. Our team includes licensed therapists (LPC, LMFT, LCSW, Trainees, Interns and Associates,) with expertise in various mental health areas.

Q. Can I switch counselors if I don’t feel comfortable?

A. Our team includes licensed therapists (LPC, LMFT, LCSW, Trainees, Interns and Associates,) with expertise in various mental health areas.

Crisis & Urgent Help

Q. What should I do if I’m in crisis?

A.If you’re in immediate danger, call 911 or a crisis hotline (e.g., 988 in the U.S.). For urgent support, contact us, and we’ll prioritize your needs.

Mental Health & Wellness

Q. Can counseling help with anxiety or depression?

A. Yes! Counseling provides evidence-based strategies (e.g., CBT, mindfulness) to manage symptoms and improve well-being.

Q. Do you offer workshops or group therapy?

FAQs

General Counseling Questions

A. We are located at 945 Shasta St #100, Yuba City, CA, and 2554 Millcreek Dr, Sacramento, CA, providing a convenient and comfortable environment for in-person sessions. For those who prefer virtual therapy, sessions are available online from the comfort of your home.

A. While the terms are often used interchangeably, counseling typically focuses on short-term, solution-based support for specific issues, whereas therapy may involve deeper, long-term exploration of emotional and psychological patterns.

A. Yes! If you have a preferred therapist on our team, please let us know when scheduling your appointment. We will do our best to accommodate your request, depending on their availability.

A. If you need to cancel or reschedule your appointment, we ask for a 24-hour notice to avoid a cancellation fee. You can cancel or reschedule by calling 530-799-8893. In case of emergencies, please contact us as soon as possible.

About the Counseling Process

A.Your first session will involve discussing your concerns, goals, and background. The counselor will explain confidentiality, answer questions, and work with you to create a plan.

A. Sessions typically last 50-60 minutes, though some specialized services (e.g., couples therapy) may run longer.

A. This varies based on your needs—some clients benefit from short-term counseling (6-12 sessions), while others prefer ongoing support. Your counselor will discuss recommendations with you.

A. Yes, with a few legal exceptions (e.g., risk of harm to self/others, abuse, or court orders). Your counselor will explain confidentiality in detail during your first session.

Logistics & Practical Concerns

A.We provide in-person and video sessions for flexibility and accessibility. What are your fees, and do you accept insurance? Our fees vary by service type. We accept multiple insurance plans and cash.

A.To schedule an appointment, call us at 530-799-8893.

A. We require 24-hour notice for cancellations to avoid a fee, except in emergencies.

A. Our team includes licensed therapists (LPC, LMFT, LCSW, Trainees, Interns and Associates,) with expertise in various mental health areas.

A. Our team includes licensed therapists (LPC, LMFT, LCSW, Trainees, Interns and Associates,) with expertise in various mental health areas.

Crisis & Urgent Help

A.If you’re in immediate danger, call 911 or a crisis hotline (e.g., 988 in the U.S.). For urgent support, contact us, and we’ll prioritize your needs.

Mental Health & Wellness

A. Yes! Counseling provides evidence-based strategies (e.g., CBT, mindfulness) to manage symptoms and improve well-being.

A. Yes—we host support groups, skill-building workshops, and wellness seminars. Keep tabs on our website, Facebook, and Instagram for updates.

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